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Operational Risk Management (ORM)

Language: English, French
Duration:
5 days
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About the course

Operational Risk Management (ORM) plays a critical role in aviation safety. It also forms the core of an effective Safety Management System (SMS). This training targets Civil Aviation Authorities (CAAs) and Air Navigation Service Providers (ANSPs). In fact, Operational Risk Management (ORM) is considered essential for both regulatory compliance and proactive safety strategies in aviation.

The course helps participants identify hazards and manage operational risks in a structured way. It follows ICAO SARPs, SMS requirements, and international best practices. Participants learn how to apply risk-based thinking at strategic, tactical, and operational levels using Operational Risk Management (ORM) principles.

During the training, participants use the multi-step ORM process in real operational contexts. They assess probability, severity, and exposure. They evaluate residual and acceptable risk. The course also strengthens decision-making during organizational change and daily operations, highlighting the value of Operational Risk Management (ORM) throughout these activities.

The extended five-day format allows deeper learning and practice. Participants work with realistic aviation case studies. They apply risk assessment matrices and safety tools. Practical exercises reinforce each learning objective and build confidence. Furthermore, Operational Risk Management (ORM) techniques are applied throughout all exercises to ensure practical skill development.

The course encourages active participation and discussion. Instructors guide participants through real-world scenarios from CAAs and ANSPs. Organizations may customize the content to reflect their regulatory framework and operational environment. The course can also be delivered at the location of the client.

By the end of the program, participants can integrate ORM into everyday operations. They can support a stronger safety culture. They also contribute more effectively to their organization’s SMS.

Participants who successfully complete the course receive an IATA Certificate. They may also apply the course toward the IATA Diploma in Safety Management in Civil Aviation.

Key Topics

  • ICAO’s role and responsibilities in aviation safety
  • Operational Risk Management within the SMS framework
  • Safety management terminology and causation models
  • Hazard identification tools and data sources
  • Risk scenarios, exposure, and residual risk
  • Risk assessment matrices (probability and severity)
  • Risk evaluation and acceptability criteria
  • Risk control strategies and follow-up actions
  • Use of traditional safety tools in ORM
  • Organizational structures supporting risk management programs
  • Development of an operational risk profile
  • Six-step ORM process and practical implementation

Objectives

Upon completion of this course, participants will be able to:

  • Apply the multi-step Operational Risk Management (ORM) process in daily aviation operations
  • Integrate risk management into operational and strategic decision-making, including change management
  • Identify hazards using structured, proactive, and reactive methods
  • Conduct systematic risk assessment and analysis using probability and severity matrices
  • Develop, implement, and monitor risk control and mitigation strategies
  • Support and strengthen an organization’s SMS, safety performance, and safety culture

Targe Audience

  • Managers and operational staff from:
    • Civil Aviation Authorities (CAAs)
    • Air Navigation Service Providers (ANSPs)

    • Airlines and Airports

    • Other aviation and safety-critical organizations

  • United Nations aviation personnel
  • Safety managers, inspectors, supervisors, and decision-makers responsible for operational risk management

Certificate

Upon completion, participants receive
a certificate of achievement.

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