Aviation Training
ClassroomVirtual

Aviation Crisis Preparedness and Business Continuity

Language: English, French
Duration:
3 days
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About the course

Aviation disruptions can affect safety, airport and airline operations, passenger services, and business continuity at the same time. This three-day course helps aviation professionals prepare for crises, coordinate an effective response, and restore operations in a controlled and timely way.

Participants will explore how to identify critical functions, clarify crisis roles, communicate with relevant stakeholders, and plan for service disruption and recovery. Practical exercises will use aviation scenarios such as severe weather, airspace restrictions, security incidents, cyber-related system outages, and airport closures.

The course is designed for aviation organisations seeking to strengthen crisis preparedness and business continuity across their operations.

Key Topics

  • Aviation crisis preparedness and resilience
  • – Crisis management principles and response structures
  • – Business impact analysis and identification of critical functions
  • – Aviation risk assessment and scenario planning
  • – Emergency plans and coordination with relevant stakeholders
  • Business continuity strategies for airports, airlines, and aviation authorities
  • Managing operational disruption and service recovery
  • Crisis communication and passenger information
  • Cyber incidents and technology-related disruptions
  • Severe weather, airspace restrictions, and security events
  • Crisis exercises, plan testing, and continuous improvement
  • Lessons learned and post-crisis recovery

Objectives

By the end of the course, participants will be able to:

  • Identify aviation threats that could disrupt safe and continuous operations.
  • Assess the operational and business impact of different crisis scenarios.
  • Define crisis management roles, responsibilities, and decision-making arrangements.
  • Coordinate response activities across departments and external stakeholders.
  • Develop or review business continuity and recovery measures for critical functions.
  • Communicate effectively with staff, passengers, authorities, and service providers during a disruption.
  • Apply lessons from exercises and incidents to improve crisis plans.

Targe Audience

This course is suitable for managers and professionals working in:

  • Civil aviation authorities
  • Airports and airport operators
  • Airlines
  • Air navigation service providers
  • Ground handling organisations
  • Aviation safety, security, emergency planning, and business continuity teams

Certificate

Upon completion, participants receive
a certificate of achievement.

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