SMS and QMS Processes in Civil Aviation

ClassroomOnline

Language: English, Portuguese

Duration:

5 days

Description

This five-day course provides practical information on how to build Safety Management System (SMS) and Quality Management System (QMS) processes into everyday aviation operations. Learn how to link safety, quality and risk in an integrated way.

Key Topics

History of safety management
ICAO SMS framework
State Safety Program (SSP)
Evolution of safety: accident causation;
Human Factors
Change management
Definition, elements and objectives of a QMS
ISO 9000 series of standards, in particular, the ISO 9001:2015 model for a QMS
SMS Implementation
Emergency Response Planning
Safety Risk Management
Safety Assurance
Safety Promotion

Objectives

Upon completion of this course, you will be able to:

Recognize the relationships between management, risk, safety, quality and human factors
Discuss the relationships between management, risk, safety, quality and human factors
Implement safety management system (SMS) based on an acceptable level of risk, guaranteeing consistent operational results
Apply quality management system (QMS) processes Implement safety, quality and risk management, emergency response and continuous improvement programs

Targe Audience

Safety Managers and Quality Managers from all types of organizations in the air transport industry
Civil Aviation Authorities (CAAs), Air Navigation Services Providers (ANSPs) and Aviation Regulatory Authorities

Certificate

Upon completion, participants receive
a certificate of achievement.

Contact us

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