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SMS and QMS Processes in Civil Aviation

Language: English, Portuguese
Duration:
5 days
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Description

This five-day course provides practical information on how to build Safety Management System (SMS) and Quality Management System (QMS) processes into everyday aviation operations. Learn how to link safety, quality and risk in an integrated way.

Key Topics

  • History of safety management
  • ICAO SMS framework
  • State Safety Program (SSP)
  • Evolution of safety: accident causation;
  • Human Factors
  • Change management
  • Definition, elements and objectives of a QMS
  • ISO 9000 series of standards, in particular, the ISO 9001:2015 model for a QMS
  • SMS Implementation
  • Emergency Response Planning
  • Safety Risk Management
  • Safety Assurance
  • Safety Promotion

Objectives

Upon completion of this course, you will be able to:

  • Recognize the relationships between management, risk, safety, quality and human factors
  • Discuss the relationships between management, risk, safety, quality and human factors
  • Implement safety management system (SMS) based on an acceptable level of risk, guaranteeing consistent operational results
  • Apply quality management system (QMS) processes Implement safety, quality and risk management, emergency response and continuous improvement programs

Targe Audience

  • Safety Managers and Quality Managers from all types of organizations in the air transport industry
  • Civil Aviation Authorities (CAAs), Air Navigation Services Providers (ANSPs) and Aviation Regulatory Authorities

Certificate

Upon completion, participants receive
a certificate of achievement.

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