ClassroomOnline

Introduction to Accident and Incident Investigation

Language: English, French, Portuguese
Duration:
3 Days
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Description

This foundational course on internal accident and incident investigations in aviation equips participants with the essential knowledge and practical tools required to conduct thorough and effective safety investigations. Understanding how to properly investigate incidents is critical for aviation organizations that aim to improve safety performance. It also helps foster a just culture and prevent future occurrences. By emphasizing the core principles of internal accident and incident investigations in aviation, this course ensures participants gain both theoretical insight and hands-on experience needed for real-world application.

Importance of Competent Investigations

In aviation organizations, incident reporting serves as a cornerstone of continuous improvement. However, the value of these reports depends heavily on the competence and training of the investigators tasked with examining each event. Through this course, participants will explore the entire investigative process. This includes initial data collection and analysis of findings. The focus is on identifying root causes and contributing factors. Special attention is given to human factors, organizational influences, and operational conditions that may play a role in incidents.

The course blends theoretical instruction with practical exercises. It includes real-world case studies, group workshops, and video analysis to simulate the investigative environment. Participants will learn how to develop investigation plans, conduct interviews, gather evidence, and produce detailed reports. These reports will include actionable safety recommendations. The training emphasizes collaboration within investigation teams and the importance of maintaining objectivity and accuracy throughout the process.

By the end of the program, participants will have a deep understanding of internal accident and incident investigations in aviation. They will be able to contribute meaningfully to safety investigations within their organizations. They will also gain the confidence to apply risk-based thinking and promote organizational learning. Ultimately, this will enhance the overall safety culture. This course is ideal for aviation safety professionals, inspectors, and team members responsible for investigating events that impact operational safety.

Key Topics

Understanding Safety in Aviation

  • Definitions and concepts of safety
  • Safety culture and just culture
  • Why incidents must be investigated

Hazards and Risks

  • Hazard identification
  • Risk assessment fundamentals
  • Risk prioritization and control

3. The Investigation Process

  • Phases of an investigation
    • Planning the investigation
    • Data collection methods
    • Data analysis techniques
    • Drawing logical conclusions
    • Developing safety recommendations
    • Reporting findings clearly and professionally

4. Human Factors and Error Analysis

  • Human performance considerations
  • Four perspectives on human factors
  • Evolving views on human error
  • Terms of Reference (ToR) for investigators

5. Safety Investigation Interviews

  • Interview techniques and planning
  • Extracting useful and unbiased information
  • Conducting interviews in a just culture context

6. Coordination and Collaboration

  • Roles and responsibilities in a safety investigation team
  • Coordination with regulatory or external investigation bodies

7. Case Studies and Exercises

  • Group work using case study scenarios
  • Video-based analysis
  • Collaborative problem solving

Objectives

Upon successful completion of the course, participants will be able to:

  • Understand the objectives and structure of a safety investigation
  • Plan and participate in small-scale accident or incident investigations
  • Apply basic data collection and analysis methods
  • Understand and integrate human factors into investigations
  • Draft concise and effective safety investigation reports
  • Conduct or support safety interviews professionally
  • Collaborate effectively with investigation teams and authorities
  • Contribute to an organizational learning process rooted in just culture

Targe Audience

This course is tailored for:

  • Future Safety Investigators
  • Safety Management Personnel (SMS teams)
  • Quality Assurance Personnel
  • Internal Auditors involved in safety oversight
  • Operational staff with safety responsibilities

Certificate

Upon completion, participants receive
a certificate of achievement.

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