FlightCare 360

Passenger Rights & Claim Management

FlightCare 360 is a next-generation platform designed to streamline the management of passenger complaints and rights, aligning with the provisions of AFCAC Annex 6. It serves airlines and civil aviation authorities, offering a centralized and transparent environment for addressing claims and ensuring regulatory compliance.

Powered by AI, FlightCare 360 delivers fast, accurate, and reliable resolution workflows, enhancing both passenger satisfaction and organizational efficiency.

  • Full compliance with AFCAC regulations
  • AI-supported claim classification and response recommendations
  • Multilingual support (English, French, Portuguese – more upon request)
  • User interfaces for passengers, regulators, and operators
  • Dashboards for real-time monitoring, analytics, and performance reporting
  • Secure document exchange and automated notifications

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