FlightCare 360 is a next-generation platform designed to streamline the management of passenger complaints and rights, aligning with the provisions of AFCAC Annex 6. It serves airlines and civil aviation authorities, offering a centralized and transparent environment for addressing claims and ensuring regulatory compliance.
Powered by AI, FlightCare 360 delivers fast, accurate, and reliable resolution workflows, enhancing both passenger satisfaction and organizational efficiency.
- Full compliance with AFCAC regulations
- AI-supported claim classification and response recommendations
- Multilingual support (English, French, Portuguese – more upon request)
- User interfaces for passengers, regulators, and operators
- Dashboards for real-time monitoring, analytics, and performance reporting
- Secure document exchange and automated notifications