SMS Train the Trainer
ClassroomOnline

Aviation Security Crisis Management

Language: English, French, Portuguese
Duration:
5 days
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Description

Aviation security crisis management is a critical skill for aviation professionals at all levels. This course equips airport managers with practical tools to identify, assess, and control security crises effectively. Participants learn how to prepare for emergencies, respond promptly, and maintain safe airport operations under pressure.

The program begins by exploring common threats in airports. Participants analyze risks ranging from bomb threats and insider threats to cyberattacks and crowd management challenges. Instructors provide clear, actionable strategies for prevention and response. Realistic scenarios help learners understand how crises develop and escalate.

During the course, participants practice decision-making under pressure. They focus on rapid response, effective communication, and coordinating airport operations. Key topics include command structures, inter-team coordination, and information flow. These skills help teams act decisively during critical events.

The course also covers recovery procedures. Participants learn post-event reporting, media management, evidence handling, and how to restart operations smoothly. Case studies from real incidents reinforce lessons and help learners apply strategies quickly and accurately.

By the end of the program, participants gain a comprehensive crisis management framework aligned with international aviation standards. They can lead and support teams, handle emergencies efficiently, and ensure operational continuity. This course provides practical knowledge for airport operators, security supervisors, and emergency response teams. It strengthens resilience and improves safety performance across all airport functions.

Key Topics

Introduction

  • Overview of airport security and crisis management principles.

Crisis Management Concept

  • Definitions, types of crises, and the role of management in emergency preparedness.

Crisis Management Plan

  • Planning, documentation, response strategies, and coordination with national authorities.

Crisis Management Team

  • Structure, roles, responsibilities, decision-making, and communication protocols.

Crisis Management Facilities

  • Command centres, communication systems, and logistical support for effective crisis response.

Objectives

By the end of this course, participants will be able to:

  • Explain the importance of a crisis management plan in responding to major security emergencies at airports.

  • Identify and describe the essential components of an effective crisis management plan.

  • Recognize the composition, roles, and responsibilities of a crisis management team.

  • Describe the essential facilities and resources required to support a planned response to crises.

  • Understand system testing features and procedures necessary to maintain the effectiveness and currency of crisis management plans.

Targe Audience

  • Mid- to senior-level airport staff

  • Personnel assigned responsibilities under the State’s National Civil Aviation Security Programme

  • Staff forming part of the crisis management element

  • Individuals responsible for responding to acts of unlawful interference at airports

Certificate

Upon completion, participants receive
a certificate of achievement.

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