Human performance directly affects aviation safety, efficiency, and operational reliability. Even as technology and regulations evolve, human interaction with systems, procedures, and organizational environments continues to influence operational outcomes. This course explains how aviation professionals can understand, manage, and improve human performance in complex operational settings.
The Human Factors in Aviation course explores how people interact with technology, procedures, and organizational culture across aviation operations. Participants learn why skilled professionals make errors, how operational pressure shapes performance, and how organizations can design systems that support human capabilities while reducing risk. The course promotes a systems-based perspective that shifts attention away from individual blame and toward organizational learning and prevention.
Over five intensive classroom days, participants engage with both foundational theory and operational application. The program covers workload and task management, fatigue and stress, information processing, situational awareness, and decision-making under time pressure. Instructors connect these topics to real operational environments, including flight operations, air traffic control, maintenance, and cabin services.
The course also highlights the role of leadership and management in shaping safety outcomes. Participants examine accident causation models, safety defenses, and the influence of organizational culture on reporting behavior. The training addresses modern approaches to error management, including Threat and Error Management (TEM), Crew Resource Management (CRM), and Team Resource Management (TRM). These frameworks help professionals recognize threats early, manage errors effectively, and maintain operational resilience.
In addition, the course examines the impact of automation on human performance. Participants discuss automation benefits, limitations, and risks, and learn how well-designed Standard Operating Procedures (SOPs) and checklists support consistent and safe operations. Practical case studies and group exercises reinforce learning and encourage active discussion.
By the end of the course, participants can apply human performance principles to daily operations and safety investigation activities. The program suits aviation professionals who want to strengthen decision-making, enhance safety performance, and contribute to a proactive safety culture aligned with international aviation standards.
