The ICAO Facilitation Management Course trains middle management in Civil Aviation Authorities (CAAs), border-control agencies, aircraft operators, and airport operators. Participants gain the skills to implement ICAO Annex 9 – Facilitation Standards and Recommended Practices (SARPs).
The course focuses on managing facilitation processes along the passenger journey. It ensures smooth, secure, and efficient international air transport operations.
Participants explore the roles and responsibilities of facilitation management stakeholders. They learn the legal framework and recent updates in the ICAO TRIP Strategy. Through case studies, interactive exercises, and practical examples, they establish oversight, compliance, and audit mechanisms. Participants also learn to implement coordinated inter-agency strategies.
The program highlights ways to improve coordination among customs, immigration, health, quarantine, visa, law enforcement, and disability affairs authorities. This ensures a seamless passenger experience from arrival to departure.
The course contains six modules. They cover foundational concepts, oversight mechanisms, practical management strategies, and passenger journey facilitation. By the end, participants can manage and monitor facilitation programs efficiently, ensuring compliance and effective collaboration among agencies.
This course suits middle management responsible for NATFP and NATFC implementation. It also benefits airport and aircraft operators aiming to enhance facilitation operations. Completing the ICAO Annex 9 Facilitation Course is recommended for best results.
Equip your team to deliver world-class facilitation management, maintain compliance with ICAO standards, and optimize passenger processing through this globally recognized training program.
