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Resolution of Safety Issues

Language: English, French
Duration:
5 days
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Description

This comprehensive course offers aviation professionals an in-depth understanding of aviation safety oversight. It covers the resolution of safety concerns in full compliance with ICAO standards, international guidelines, and national regulations. Participants will gain practical knowledge and hands-on skills to design and implement effective resolution processes. They will also develop detailed enforcement manuals and conduct professional interviews and investigations aligned with global best practices. The training emphasizes the integration of safety management principles, risk assessment, and proactive mitigation strategies into daily oversight and enforcement activities. This ensures that aviation organizations maintain a strong safety culture and meet regulatory requirements.

Through interactive exercises, case studies, and thorough analysis of ICAO documentation, attendees will learn to identify, assess, and resolve safety issues effectively. They will also foster organizational accountability. The course covers the preparation of guidance materials and enforcement manuals. It equips participants with the tools to standardize processes and ensure consistency in addressing safety concerns. In addition, participants will explore the roles and obligations of States in resolving safety issues. They will gain insights into international expectations and operational best practices.

By the end of the course, aviation safety inspectors, regulatory staff, and managers will be able to confidently implement structured procedures. They will conduct professional investigations and adopt best practices that enhance regulatory compliance and overall aviation safety performance. This course is ideal for professionals overseeing air operators, airports, maintenance organizations, and other aviation entities. They seek to strengthen their enforcement, safety management, and corrective action capabilities. By providing a combination of theoretical frameworks, practical tools, and real-world applications, this training ensures that participants are fully prepared. They will address safety concerns efficiently, enhance operational safety standards, and contribute meaningfully to a proactive and sustainable aviation safety environment.

Key Topics

Module 1: Regulatory Framework & ICAO Guidance

  • Overview of ICAO Annexes and relevant documentation
  • State Safety Programme (SSP) obligations
  • Universal Safety Oversight Audit Programme (USOAP) requirements

 

Module 2: Resolution of Safety Concerns

  • Identification and classification of safety issues
  • Prioritization and action planning
  • Documentation and reporting procedures

 

Module 3: Enforcement Processes

  • Principles and procedures of enforcement
  • Types of enforcement actions and their applications
  • Developing enforcement manuals and guidance materials

 

Module 4: Safety Management in the Resolution Process

  • Integration of Safety Management Systems (SMS) into resolution activities
  • Risk assessment and mitigation strategies
  • Continuous improvement in safety oversight

 

Module 5: Investigation & Interview Techniques

  • Planning and conducting investigations
  • Effective interview principles, techniques, and ethics
  • Evidence gathering, handling, and analysis

 

Module 6: Best Practices & Case Studies

  • Real-world safety issue resolution scenarios
  • Lessons learned from global aviation incidents
  • Benchmarking against leading aviation authorities

 

Objectives

By the end of the course, participants will be able to:

  • Develop and apply appropriate procedures and processes to resolve safety issues.

  • Prepare enforcement manuals and guidance materials aligned with ICAO standards.

  • Adopt and implement best practices in investigations and interviews.

  • Understand and fulfill a State’s obligations in resolving safety concerns.

Targe Audience

  • Safety policy designers in civil aviation authorities

  • Regulatory and compliance officers

  • Aviation safety auditors and inspectors

  • Safety management professionals in oversight roles

  • Investigation officers and enforcement personnel

Certificate

Upon completion, participants receive
a certificate of achievement.

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