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Root Cause Analysis

Language: English, French, Portuguese
Duration:
5 days
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Description

The Root Cause Analysis (RCA) Training Course helps aviation professionals find and fix the real causes behind safety and quality issues. This program follows ICAO, EASA, FAA, Transport Canada, and IATA standards. It supports full compliance with global Safety Management System (SMS) requirements.

In aviation, strong analysis prevents incidents and improves performance. The course teaches practical tools such as the Five Whys, Fishbone Diagram, and Fault Tree Analysis. Participants learn how to define problems clearly, collect data, and take corrective actions. They also practice how to prevent the same issues from happening again.

This training is ideal for safety and quality managers, operations supervisors, and occurrence investigators. It builds analytical thinking, problem-solving, and decision-making skills. Real-world case studies and group exercises make the learning process active and engaging.

After the course, participants earn an IATA Certificate. They can also apply it toward an IATA Diploma in Safety Management or Quality Management for Civil Aviation Authorities.

The program improves safety culture, strengthens compliance, and increases operational efficiency. It gives professionals the skills to manage risk and ensure continuous improvement.

Join this Root Cause Analysis course to upgrade your aviation safety knowledge and make your organization stronger, safer, and more reliable.

Key Topics

  • Global regulatory frameworks: ICAO SMS, EASA, FAA, Transport Canada, IATA

  • Common RCA errors and how to avoid them

  • Problem-solving process

    • Problem identification and definition

    • Problem definition and data collection tools

    • Root cause analysis cycle

  • Root Cause Identification Tools

    • The Five “Whys”

    • Fishbone (Ishikawa) diagrams

    • Fault Tree Analysis

  • Conducting effective RCA: Key steps and considerations

  • Corrective Action Planning

    • Developing and following up on corrective action plans

  • IOSA Corrective Action Record: Structure and compliance

Objectives

By the end of this course, participants will be able to:

  • Clearly define operational problems and identify their causes

  • Select appropriate tools for different types of root cause analysis

  • Apply structured RCA methodologies in line with ICAO, FAA, EASA, and IATA standards

  • Accurately determine root causes for incidents, near-misses, and audit findings

  • Develop and manage effective corrective action plans

  • Comply with IOSA and ISAGO audit corrective action requirements

Targe Audience

  • Safety and Quality Managers

  • Operations Supervisors

  • Safety Investigators

  • Ground Handling and Airline Staff involved in SMS or audit programs

Certificate

Upon completion, participants receive
a certificate of achievement.

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