Document Control Systems
ClassroomOnline

Document Control Systems

Language: English, French, Portuguese
Duration:
4 days
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About the course

The Document Control Systems Training Course helps aviation professionals manage documentation efficiently and ensure full regulatory compliance. This four-day program focuses on creating, organizing, and maintaining documents that support quality management and safety performance.

Participants first learn how to design and apply a complete document control process—from creation to retirement. Moreover, they discover how to define document hierarchies, maintain consistency, and use clear referencing systems. In addition, the course shows practical methods for updating and circulating documents so that every team member works with the latest version.

Throughout the course, participants engage in practical exercises and build their own control procedures. They learn to apply standards from ICAO, ISO, and IOSA, ensuring alignment with international requirements. Furthermore, they gain the ability to define corporate documentation policies, assign ownership, and schedule regular reviews. These steps strengthen both compliance and operational performance.

The training is ideal for managers and professionals working in quality assurance, flight operations, ground operations, maintenance, and safety. Therefore, it provides a direct path to mastering IOSA documentation requirements and audit preparation.

Upon successful completion, participants receive an IATA Certificate. They may also apply this achievement toward the IATA Diploma in Airline Quality Management. As a result, graduates improve their professional credentials while enhancing their organization’s documentation standards.

In conclusion, this hands-on program helps organizations improve document integrity, minimize errors, and build a stronger safety culture. Join the Document Control Systems Course today to master documentation excellence and strengthen your quality management framework.

Key Topics

  • Document hierarchy
    – Quality manual
    – Policy & procedures
    – Work instructions
    – Records
  • Document consistency and referencing
    – Communication style
    – Numbering systems
    – Controlled document list
    – Circulation list
  • Document retention and amendment
    – Implementing Rules – Operations (IR-OPS), ICAO, ISO requirements and resources
    – Process and document ownership
    – Periodic review
  • Documentation standards
    – Defining a corporate standard
    – Document security and control
    – What documentation means to auditors
  • IOSA documentation requirements
    – Operational Management and Control Systems
    – IOSA Audit Standards

Objectives

  • Build a document control system that satisfies your quality management requirements
  • Follow a document throughout its life cycle, from creation to retirement
  • Establish guidelines for consistent document appearance, notation and circulation
  • Create standards to maintain the integrity of your document control system and make your documentation available to all stakeholders

Targe Audience

  • Quality
  • Flight and ground operations
  • Maintenance
  • Safety

Certificate

Upon completion, participants receive
a certificate of achievement.

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